Privacy Policy
Personal identification information
Our Privacy Policy was last updated on 31/05/2026.
This Privacy Policy governs the manner in which the website collects, uses, maintains and discloses information collected from users (each, a 'User') of the website ('Site'). This privacy policy applies to the Site and all products and services offered by Vivianaapiok.com.
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, where appropriate, email addresses. Users may, however, visit our Site anonymously.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users' means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site may use 'cookies' to enhance User experience. Users' web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
VivianaApiok.com may collect and use Users' personal information for the following purposes:
To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To send periodic emails
We may use the email address to send Users information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If Users decide to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the Users would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or Users may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Third party websites
Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites that have a link to our Site, is subject to that website's own terms and policies.
Changes to this privacy policy
VivianaApiok.com has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
PRIVACY POLICY
Viviana Apiok
Last updated: May 2026
WHO WE ARE
This website is operated by Viviana Apiok, an Intuitive Mindset Coach and ThetaHealing® Practitioner based in the United Kingdom.
Data controller: Viviana Apiok
Email: love@vivianaapiok.com
Website: vivianaapiok.com
WHAT INFORMATION WE COLLECT
We collect the following personal data:
When you request a free resource (lead magnet):
- Name
- Email address
When you purchase a product or membership:
- Name
- Email address
- Billing address
- Payment information (processed securely by our payment provider — we do not store card details)
When you book a compatibility call:
- Name
- Email address
- Any information you voluntarily share during the booking process
When you visit our website:
- Basic usage data via cookies (see Cookies section below)
WHY WE COLLECT IT AND OUR LEGAL BASIS
- To deliver your free resource and send follow-up emails — Your consent
- To process your purchase and deliver products/membership — Performance of a contract
- To send you information about our services and offers — Your consent
- To respond to your enquiries — Legitimate interests
- To comply with legal obligations — Legal obligation
You can withdraw your consent at any time by unsubscribing from emails or contacting us directly.
HOW WE USE YOUR INFORMATION
We use your information to:
- Deliver the free resource or product you requested
- Send you emails related to your purchase or enquiry
- Send you marketing emails about our coaching services and offers (only with your consent)
- Improve our website and services
We will never sell your personal data to third parties.
AFFILIATE LINKS
Some links on this website and in our emails may be affiliate links. This means that if you click a link and make a purchase, Viviana Apiok may receive a small commission at no additional cost to you. We only recommend products and services we genuinely use or believe in. Affiliate relationships never influence the advice or content we share.
WHO WE SHARE YOUR DATA WITH
We share your data only with trusted third-party service providers who help us run our business:
- Systeme.io — Email marketing, funnels, membership platform
- Stripe / PayPal — Payment processing
- Calendly (or equivalent) — Booking compatibility calls
Each of these providers has their own privacy policy and processes your data only as necessary to provide their service.
HOW LONG WE KEEP YOUR DATA
- Email subscribers: Until you unsubscribe or ask us to delete your data
- Client/purchase records: 7 years (required for tax and accounting purposes)
- Enquiry data: 2 years from last contact
YOUR RIGHTS UNDER UK GDPR
You have the right to:
- Access — request a copy of the personal data we hold about you
- Rectification — ask us to correct any inaccurate data
- Erasure — ask us to delete your personal data (the "right to be forgotten")
- Restriction — ask us to limit how we use your data
- Portability — receive your data in a portable format
- Object — object to us processing your data for direct marketing
- Withdraw consent — at any time, where processing is based on consent
To exercise any of these rights, contact us at: love@vivianaapiok.com
We will respond within 30 days.
COMPLAINTS
If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the UK's data protection authority:
Information Commissioner's Office (ICO)
Website: ico.org.uk
Helpline: 0303 123 1113
COOKIES
Our website uses minimal cookies to:
- Remember your preferences (e.g. light/dark theme)
- Analyse basic website traffic (if analytics are added in future)
We do not use advertising or tracking cookies.
By continuing to use our website you consent to our use of essential cookies.
THIRD-PARTY LINKS
Our website may contain links to third-party websites (such as Instagram and Facebook). We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.
CHANGES TO THIS POLICY
We may update this policy from time to time. The "last updated" date at the top of this page will always reflect the most recent version. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
RELATED POLICIES
Please also read our Disclaimer, which covers the nature of coaching and ThetaHealing services, results disclaimers, and limitation of liability.
CONTACT US
For any privacy-related questions or requests:
Email: love@vivianaapiok.com
Website: vivianaapiok.com
Viviana Apiok — Intuitive Mindset Coach & ThetaHealing Practitioner
Created with systeme.io